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Disclaimer

Updated as of November 2020

This disclaimer is for Twisted Designs LLC, TwistedDesigns.Shop, Twisted Designs, “us”, “our”, or “we”. We can make updates to this Disclaimer at any time. Please refer back to this Disclaimer often. You (the customer) are responsible for reviewing the details of this Disclaimer upon purchasing our products.

 

This jewelry, handmade products, and services are provided as is without any guarantees or warranty In association with the product, Twisted Designs LLC makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of noninfringement of third-party rights. The use of the product by a user is at the user's risk.

NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, THE PRODUCTS TO WHICH THE INFORMATION MENTIONS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION MENTIONS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE.”

**Please note that the information listed in our Disclaimer is not exhaustive. It is intended to help you (the customer) understand clearly all safety, allergy, accuracy, handmade, and refund information. **

 

Handmade Statement

You are purchasing handmade jewelry and other products that are designed and created with natural stones, glass beads, and wire-wrapped products (this is just a few examples of what we use to make our products/jewelry). The items you receive might vary slightly from the product picture due to being 100% handmade. This makes each of our items slightly different leaving no two products identical. Any jewelry/products you purchase is one of a kind and created with love.

 

Safety Information

  • Twisted Designs products/jewelry can contain small component parts such as charms, which may present a choking hazard if ingested. As a result, products/jewelry from Twisted Designs should always be kept out of reach of young children or other individuals likely to ingest the products/jewelry or its component parts. Jewelry should not be worn in the shower, pool, or bed, and it should never be placed in the mouth due to the risk of choking. Please keep your little ones safe!

  • Use caution when wearing jewelry when working with equipment, or any activity where the jewelry can get caught, snagged, or ripped off. This includes necklaces, bracelets, and earrings. Please be aware of your surroundings to keep yourself and others safe while wearing our jewelry.

 

Allergy Disclaimer

Although extremely rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies he or she may have to metals (gold, silver, etc.) prior to making a purchase. Because there is no way for us to know the medical history of our customers. Twisted Designs LLC will not be held liable for any allergic reactions that may occur as a result of wearing or using our products.

 

Accuracy

Twisted Designs is not responsible for the accuracy of the information on our pages and cannot be held liable for claims and losses. This includes our website TwistedDesigns.Shop and all social media platforms that we use, and any advertisements.

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Comments

Twisted Designs is not responsible for the comments, views, or opinions of site visitors, and we reserve the right to remove offensive comments or images on our website and social media platforms. If there are any comments, views, or opinions of site visitors not seen immediately by Twisted Designs and need to be removed, please contact us immediately for prompt removal.

 

 

Refund Policy

Twisted Designs strives to make certain every customer is satisfied with their online order. In the unfortunate scenario that an item needs to be returned or exchanged. Please refer below for our policy details:

 

Needing to Return or Exchange

Contact us at Twisted Designs within 48 hours of receiving your order. We are committed to promptly working on any issues/concerns regarding your situation.

 

Normal Wear & Tear

Items that have been used or worn are subject to normal “wear & tear”, this is not considered “damaged” and is therefore not eligible for exchange.

 

Damages due to shipping

If you have received damaged item(s) due to shipping, contact us here at Twisted Designs within 48 hours. Twisted Designs will have you send back the item(s). Once we have received and reviewed the item(s) we will send a new item(s) back to you.

 

Please Note

  • Twisted Designs may request proof of damage prior to returning an item for insurance purposes

       Examples: Pictures of packaging & Pictures of the damaged item(s)

  • Twisted Designs does require that all returned items go through a review process before the exchange is fulfilled.

  • Any item(s) returned without contacting Twisted Designs first will be forfeited by the customer upon receipt.

  • Final Sale items: not eligible for exchange.

  • Clearance items: are considered final sale items.

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